Frequently Asked Questions (FAQ) – Handbag Store
Welcome to our handbag store! Below, you’ll find answers to some common questions about our products, services, and policies. If you need further assistance, feel free to reach out via email at xjhboom@gmail.com or WhatsApp at +1 646-209-3942.
1. What types of bags do you offer?
We offer a wide variety of handbags, including totes, crossbody bags, shoulder bags, backpacks, clutches, and more. Our collections cater to different styles, occasions, and preferences, ensuring you find the perfect bag for every moment.
2. How can I place an order?
Ordering is simple:
- Browse our collection on https://qunixar.shop
- Add your favorite items to the cart
- Proceed to checkout and complete your payment
3. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure online payment options. All transactions are protected with the latest encryption technology.
4. Do you ship internationally?
Yes, we ship to most countries around the world. Shipping costs and delivery times vary depending on the destination. Please check our shipping policy for more details.
5. How long does shipping take?
Estimated shipping times are as follows:
- Domestic orders: 5-10 business days
- International orders: 7-20 business days
Please note that delays may occur due to customs processing or unexpected situations.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to monitor the status of your shipment.
7. Can I change or cancel my order after placing it?
We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us within 24 hours of placing it. After this period, we may not be able to modify your order.
8. What is your return and refund policy?
We accept returns of unused and undamaged items within 14 days of delivery. If you receive a defective or incorrect item, please contact us immediately for assistance. Refunds are processed after the returned item is inspected.
9. Do you offer bulk discounts or wholesale pricing?
Yes, we provide special rates for bulk orders. If you’re interested in wholesale pricing, please contact us via email or WhatsApp for more information.
10. Is my payment information secure?
Yes, our website uses advanced encryption technology to protect your personal and financial information. Your privacy and security are our top priorities.
11. How can I contact customer support?
You can reach us through:
- Email: xjhboom@gmail.com
- WhatsApp: +1 646-209-3942
Our customer support team is ready to assist you.
12. Do you offer gift wrapping or personalized messages?
Yes, we can add a personalized message or gift wrapping upon request. Just let us know your preferences during checkout or contact us directly.
Thank you for choosing us for your handbag needs! We appreciate your support. 💫
